University Ticketing

June 12 2021

JOHNSON C. SMITH SELECTS TICKETRETURN AS NEW TECHNOLOGY PARTNER

Chris Kirby Articles College Ticketing, Commencement Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Johnson C. Smith has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus. TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals.

The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

“We are excited to enter into our new partnership with TicketReturn,” said JCSU Ticket Office Coordinator Sandra Harris. “Partnering with TicketReturn will enable us to provide our alumni and fans with state-of-the-art ticketing service. TicketReturn allows users to manage their own accounts and delivers tickets to their inbox or mobile devices.” TicketReturn will provide ticketing service for JCSU football and basketball home events, including online and mobile ticketing applications, and access control services.

“TicketReturn is excited to begin our partnership with Johnson C. Smith University and deliver key features to aid their box office operations.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

March 16 2021

WINSTON-SALEM STATE AND TICKETRETURN TEAM UP

Chris Kirby Articles College Ticketing, Commencement Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Winston-Salem State University has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

Winston-Salem State University officials said they were searching for a ticketing partner that could elevate their ticketing operations and provide a fan friendly user experience across campus. TicketReturn’s diverse capabilities and user friendly fan interface will be a welcomed addition to campus. The Rams’ box office team will offer a host of touch-less ticketing options as they make plans to bring fans back in 2021. “Winston-Salem State is thrilled to introduce TicketReturn to our box office operations.” said Ann Brown, Ticket Office Manager. “They have worked hard to develop new features to improve the fan experience and this is demonstrated by their recent launch of Safe Fan Seating, that allows socially distanced seating by use of a proprietary algorithm.” In addition to Safe Fan Seating, the box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools help partners understand their customers’ spending habits and inform marketing decisions.

“TicketReturn welcomes the opportunity to partner with Winston-Salem State University and deliver key features to aid their box office operations.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

February 19 2021

WEST TEXAS A&M PARTNERS WITH TICKETRETURN

Chris Kirby Articles College Athletics Ticketing, College Ticketing, Commencement Ticketing, Student Ticketing, University Ticketing

West Texas A&M University has selected TicketReturn to bring their industry-leading box office, online and mobile technologies to their fans and campus.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

West Texas A&M University officials said they were excited to team up with a technology partner that is quick to adapt and displays ingenuity when developing features. TicketReturn’s diverse capabilities and user-friendly fan interface will be a welcomed addition to campus. The West Texas A&M box office team will offer a host of touch-less ticketing options as they continue to host events and welcome fans.

“West Texas A&M is looking forward to the functionality of TR Student and TR Donor in addition to deploying TicketReturn’s clean and intuitive user interface to support all of our athletic events. said Casey Lish, Associate Athletic Director of Development. “We will utilize multiple features that offer the flexibility to provide a touchless ticketing environment for our fans.” West Texas A&M will introduce TR Texting, a tool that will allow fans to request and receive tickets via text message and ultimately reduce touch points in the ticket transaction process. Their use of TR Student provides their campus with functionality that is loaded with customizable features designed to maximize student attendance and manage entry time on a per event basis.

“TicketReturn’s partnership with West Texas A&M University will provide their box office team with multiple features to improve daily operations.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “In addition to bringing TicketReturn’s fan friendly user interface to campus, we are happy to provide tools that will keep West Texas A&M students connected from their freshman year until they reach alumni status with the introduction of TR Student and TR Donor.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

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January 29 2021

UALBANY ATHLETICS CHOOSE TICKETRETURN TICKETING PROVIDER

Chris Kirby Articles College Athletics Ticketing, College Ticketing, Division One athletic programs, Division One School Ticketing, Student Ticketing, University Ticketing

The University at Albany (UAlbany) Athletics Department announced they will be partnering with TicketReturn as its ticketing and donor management platform provider. TicketReturn will serve as the Great Danes’ official provider of industry-leading box office, online and mobile technologies.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“Partnering with TicketReturn is the latest step in our mission to enhance the UAlbany Athletics gameday experience and we’re excited to bring this new platform to our fans and supporters. Beyond TicketReturn’s excellent live event ticketing functionality, we will now be able to use their platform to enhance our outreach and to ensure that we continue to serve all of our Great Dane fans.” said Vic Cegles, Deputy Athletic Director.

UAlbany Athletics will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools are fully customizable and allow the box office team to better understand their fans and make informed marketing decisions. The UAlbany team will also employ TR Donor and its powerful fundraising and donor relationship solutions to help create campaigns, collect and track demographic information and put their ticket office in sync with their fundraising goals.

“TicketReturn is excited to introduce UAlbany to multiple touch-less ticketing features as well as assist them in their fundraising goals with TR Donor.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and giving the box office team the tools and support it needs to succeed.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

January 17 2021

INDIANA WESLEYAN UNIVERSITY SELECTS TICKETRETURN AS TICKETING TECHNOLOGY PARTNER

Chris Kirby Articles College Ticketing, Commencement Ticketing, Student Ticketing, University Ticketing

Indiana Wesleyan University will enter an exclusive partnership with TicketReturn to provide the Wildcats performing arts venues and their fans industry-leading box office, online, and mobile technologies.

Indiana Wesleyan University officials said they were in search of a ticketing partner that offered a competitive feature set when compared to the price. TicketReturn’s robust capabilities and flexible software delivered not only a cost-effective solution for a diverse offering of campus events but also offered CRM capabilities and a dynamic reporting suite for the management team. “In today’s current environment, an entertainment venue would be foolish to partner with a ticketing technology provider that is not equipped with a social distance seating algorithm.” said Terry Dieckmann, Operations Manager, Light and Media at Indiana Wesleyan. TicketReturn provides cutting-edge technology, and this is exemplified by their recent launch of Safe Fan Seating, that allows socially distanced seating by using a proprietary algorithm.

“TicketReturn looks forward to our partnership with Indiana Wesleyan University and providing them a robust ticketing platform to power ticketing for their entire portfolio of on campus ticketed events.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and giving the box office team the touch-less ticketing tools and support it needs to succeed.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

December 9 2020

PURDUE UNIVERSITY FORT WAYNE SELECTS TICKETRETURN AS TICKETING PROVIDER

Chris Kirby Articles College Ticketing, Division One athletic programs, Division One School Ticketing, Student Ticketing, University Ticketing

Purdue University Fort Wayne announced they will be partnering with TicketReturn as its exclusive ticketing partner. TicketReturn will serve as the Mastodon’s official provider of industry-leading box office, online, and mobile technologies.

Purdue Fort Wayne officials said they wanted a solution that offered the flexibility to ticket a variety of campus-wide events including athletics, performing arts, theatre, and campus events. TicketReturn’s robust capabilities and flexible software delivered not only a solution for a diverse offering of campus events but also offered a proprietary student ticketing platform that enables the management of entry times, the deployment of lotteries for reduced capacities and more. “Our partnership with TicketReturn provides our box office team confidence as we head into the next year and make plans to welcome fans back in 2021” said Katherine Piercy, Box Office Supervisor. “TicketReturn provides cutting-edge technology, and this is exemplified by their recent launch of Safe Fan Seating, that allows socially distanced seating by using a proprietary algorithm.” The Mastodon box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools are fully customizable and provide the box office team a better understanding of their fans and allow them to make informed marketing decisions.

“TicketReturn is excited to provide Purdue Fort Wayne a platform that is all encompassing for their entire portfolio of on campus ticketed events.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and giving the box office team the touch-less ticketing tools and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

October 29 2020

SOUTHERN UTAH UNIVERSITY ATHLETICS SELECT TICKETRETURN AS EXCLUSIVE TICKETING PROVIDER

Chris Kirby Articles College Athletics Ticketing, College Ticketing, Division One athletic programs, Division One School Ticketing, Student Ticketing, University Ticketing

Southern Utah University Athletics cited TicketReturn’s flexibility to develop a pricing structure that fit the needs of their athletic department as a key reason for choosing TicketReturn as its exclusive ticketing partner.

The value in the full suite of TicketReturn features and functionality impressed the Southern Utah athletics’ department. TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help clients across the country exceed their goals.

School officials said they chose to partner with TicketReturn because of its commitment to providing cutting-edge technology and this was demonstrated by TicketReturn’s focus on providing a touch-less ticketing fan experience. Touch-less ticketing features include a user-friendly mobile experience, Apple Wallet functionality, and the ability to email and text tickets. “Throughout our RFP process, TicketReturn’s platform stood out from the competition thanks in part to their incredibly easy to use software and their devotion to innovation., said Shon Spevak, Senior Associate Athletics Director. “The Safe Fan Seating socially distanced algorithm exemplified their commitment to provide the tools to allow our box office team to succeed.” In addition to Safe Fan Seating, the box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools help partners understand their customers’ spending habits and inform marketing decisions.

“We welcome the opportunity to work in tandem with the Southern Utah University athletics department as we deploy key features to help improve their box office operations.,” said Christie Hussey, Vice President of Sales and Marketing at TicketReturn. “We intend to provide continued development and enhancements to help Southern Utah increase revenue and better serve their boosters and fans.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

June 5 2020

TICKETRETURN INTRODUCES SOCIALLY DISTANCED SEATING POWERED BY THEIR PROPRIETARY ALGORITHM

Chris Kirby Articles College Ticketing, Pro Sports Ticketing, Socially Distanced Seating, University Ticketing

With nearly 20 years of experience in ticketing technology, TicketReturn continues to innovate and deliver industry leading technology to meet the demands of entertainment venues and their fans. Safe Fan Seating (SFS) is TR’s latest innovation and features a proprietary algorithm that allows venues to provide seats to patrons that are socially distanced according to the criteria dictated by their local government.

The technology can provide fans the peace of mind that their experience will be enjoyable and a safe distance from other attendees. TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help partners optimize their ticketing operations.

The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues. Safe Fan Seating features a live algorithm that can be applied towards all seats in an entertainment venue’s inventory. The SFS algorithm changes with every purchase and ensures no more than 2 groups are seated on the same row and removes the requirement for fan crossover along rows.

The socially distanced seating is scalable for any sized venue and is adjustable on a section by section basis. The necessary safety distance dictated by your local government can be entered into the platform and SFS will automate your seating venue and keep fans at a safe distance.

“It is important for TicketReturn to continue to develop features based on industry demands,” said Christie Hussey, TicketReturn’s Vice President of Sales & Marketing. “Safe Fan Seating is yet another way that TicketReturn has made it easier for our partners to deliver their product utilizing the latest technology. With the current safety measures in place due to the global pandemic, it was imperative for us to aid our partners and help keep their fans safe when play resumes on the field.”

This latest development furthers TicketReturn’s commitment to provide industry leading ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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January 19 2020

UNIVERSITY OF ARKANSAS AT PINE BLUFF ATHLETICS SELECT TICKETRETURN AS EXCLUSIVE TICKETING PROVIDER

Chris Kirby Articles College Ticketing, Division One athletic programs, Division One School Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

The University of Arkansas at Pine Bluff athletics department (Pine Bluff, Ark.) cited dedicated client support and customizable reporting tools among several reasons they chose TicketReturn as its exclusive ticketing partner for the next seven years. TicketReturn will serve as the Golden Lions’ official provider of industry-leading box office, online and mobile technologies.

School officials said they chose to partner with TicketReturn because of its commitment to providing dedicated client support representatives to all ticketing partners. UAPB officials also anticipate using TicketReturn’s detailed, customized reports to reveal key insights and aid in increasing sales, according to the school’s Deputy Athletic Director and Chief Operating Officer Temeka Samuels. TicketReturn offers partners detailed reports through a convenient dashboard view. These reporting tools help partners understand their customers’ spending habits, and make informed marketing decisions. “We are excited to partner with TicketReturn in helping to provide Golden Lion Athletics with tools to operate more proficiently than ever before,” Samuels said. “TicketReturn will allow our fans to purchase tickets efficiently online with the ease of managing their own accounts, deliver their tickets to their inbox or mobile device, and provide faster entry into arenas. TicketReturn’s technology will not only allow our ticket office to serve all of our customers more effectively but also will streamline our gameday operations in real-time.” Samuels also mentioned how the university is excited to take advantage of TicketReturn’s new mobile interface and Apple Wallet integration. She said the university intends to sell tailgate passes to athletic events online for the first time. UAPB is also looking into opening incremental revenue streams through donations via the purchase process.

“We’re thrilled that the Arkansas-Pine Bluff has joined the TicketReturn family,” said Christie Hussey, Vice President of Sales and Marketing at TicketReturn. “We intend to provide continued development and enhancements to help UAPB increase revenue over the course of the next seven years.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

October 30 2019

TICKETRETURN, SOUTHEASTERN LOUISIANA RENEW EXCLUSIVE TICKETING PARTNERSHIP

Chris Kirby Articles College Athletics Ticketing, College Ticketing, Division One athletic programs, Division One School Ticketing, Student Ticketing, University Ticketing

Southeastern Louisiana University’s (Hammond, La.) athletic department has agreed to renew its 10-year partnership with ticketing technology leader TicketReturn. TicketReturn will continue to serve the Southeastern Louisiana Lions as the exclusive provider of industry-leading box office, online and mobile ticketing technologies. TicketReturn’s dedicated client support representatives have enjoyed working in partnership with Southeastern Louisiana to increase the efficiency of the university’s box office operations.

TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues. Each TicketReturn client is empowered to use a host of industry-leading services, including total box office, mobile and online sales integration, online customer account services, digital ticket ownership and usage tracking, and user-controlled ticket ownership.

“It’s gratifying to see Southeastern Louisiana’s box office team thrive throughout our partnership,” said Christie Hussey, Vice President of Sales and Marketing at TicketReturn. “TicketReturn prides itself on offering box offices the service and support they need to provide an excellent ticketing experience for their fans.”