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Tormenta FC Selects TicketReturn

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TicketReturn and South Georgia Tormenta FC have signed an agreement that will allow TicketReturn to serve as the team’s exclusive provider of industry-leading box office, online and mobile ticketing technologies. Tormenta FC opted to partner with a ticketing technology company that offers two decades of technology management experience to help clients across the country exceed their goals.

TicketReturn, a Charlotte, North Carolina, based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues

“This new partnership with TicketReturn will provide our organization the features needed to power our box office operations as well as offer the best technology for digital ticketing options. We are excited to utilize this user-friendly ticketing platform in 2023 as we continue to solidify Tormenta’s presence in South Georgia.” –  Jenn Morriss, Tormenta FC’s Director of Ticketing

Under this new agreement, Tormenta FC along with Tormenta FC 2 and USL W League Champions join the Greenville Triumph SC in USL League One using TicketReturn’s fan-friendly platform. The state-of-the-art ticketing technology will be the first touch point for soccer fans as they are welcomed into Tormenta Stadium in Statesboro, Georgia.

“TicketReturn is excited partner with Tormenta FC as we continue to make our state-of-the-art technology available to USL teams.” – Christie Hussey, Chief Operating Officer for TicketReturn.

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About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

Liberty

Greenville Liberty Tap TicketReturn to Power their Digital Ticketing

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TicketReturn has partnered with the Greenville Liberty and will serve as the team’s exclusive provider of industry-leading box office, online and mobile ticketing technologies. The state-of-the-art ticketing technology will be the first touch point for soccer fans as they are welcomed to the pitch at Legacy Early College.

 

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C. based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

 

“Our partnership with TicketReturn provides our organization the technology to offer fans a diverse assortment of digital ticketing options,” said Stacey Wise, Director of Ticketing. “TicketReturn provides us the features we need to power our box office operations as we welcome soccer fans from Greenville and the surrounding communities in the Upstate.”

 

The Greenville Liberty introduced their new brand to the fans in late March and felt it was important to create their own identify as they begin USL play. The team kicks off their inaugural season on May 8th with an exhibition match at Legacy Early College. The front office team is excited about ticket sales trends as they have already surpassed their season ticket goals. TicketReturn played an instrumental part in achieving this goal as the software allowed the front office to seamlessly reconfigure the venue and pivot from seating for men’s and women’s matches.

 

“TicketReturn is pleased to see the community rally around the Liberty as they have already surpassed their season ticket goals.,” said Christie Hussey, Chief Operating Officer for TicketReturn. “We pride ourselves in providing our partners with a ticketing solution that possesses the capabilities they need, like the ability to reconfigure the venue’s seating between two teams.”

 

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

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Safe Fan Seating Saves the Season

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Problem: Aug. 2020 – The Greenville Triumph had not hosted a home match with fans in over 10 months – the Upstate of South Carolina was beyond ready to cheer on their Triumph. The state of South Carolina had recently announced that venues could begin hosting fans at the lesser of 250 people or 50% of your venue’s capacity. The Triumph’s home field could host over 2,000 fans at 50% capacity and the front office felt compelled to petition for an exemption to the state’s directive so that more fans who felt comfortable with attending matches could do so while remaining safe and appropriately distanced.

Solution: The Triumph’s front office team prepared a detailed and calculated proposal to present to the South Carolina Department of Commerce that featured TicketReturn’s Safe Fan Seating algorithm on the 2nd page. A thorough presentation combined with TicketReturn’s Safe Fan Seating algorithm provided the state confidence that the Triumph’s fans could be safely socially distanced throughout the stadium.

Beginning on Aug. 15th and extending throughout the remainder of their 2020 season, the Triumph were permitted to host up to 2,000 fans – a 700% increase over the state’s mandated capacity of 250.

“TicketReturn’s Safe Fan Seating algorithm removed any need to micromanage the seat map as we prepared to open our venue up to 50% capacity. Any concern or worry I would have with keeping fans socially distanced was removed and we were able to successfully welcome fans back to our venue.”

Stacey Wise – Di rector of Ticketing and Customer Service