Historical Black Colleges and Universities

February 27 2023

Clark Atlanta University selects Ticketing Technology Company for its Digital Ticketing Needs

Johnathan Kaplan Articles College Ticketing, Commencement Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Clark Atlanta University selected TicketReturn, an industry-leading box office, online, and mobile ticketing technology company, as the university transitions from paper ticketing to digital.

TicketReturn offers two decades of technology management experience and unrivaled client support to help clients across the country exceed their goals. The Charlotte, N.C.-based company provides a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

“We switched to TicketReturn at Clark Atlanta University to provide our community members with a seamless digital ticketing experience. Their enhanced features will allow our guests to purchase and transfer tickets to events from their mobile devices”, said Rita McDaniel Raines, Director of Financial Systems and Solutions at Clark Atlanta University. “We look forward to a valuable partnership with TicketReturn.”

Clark Atlanta University chose TicketReturn for its industry-leading technology and advances in digital ticketing. In addition, the university looked for a partner that could provide dedicated client support throughout the digital transition process.

“TicketReturn is excited to bring our technology to Clark Atlanta University to help them achieve their goals of providing a completely digital ticketing experience for their customers,” said Christie Hussey, Chief Operating Officer for TicketReturn. “In addition to providing their team with a digital ticketing solution, we are excited to introduce a customer-friendly platform to their community.”

This partnership furthers TicketReturn’s commitment to providing ticketing solutions and services to professional sports, colleges & universities, performing arts, high schools, and museums throughout the country.

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About TicketReturn

TicketReturn is a leading box office and online ticketing services provider, serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball, and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, to motorsports, horse racing, university arenas, and sports stadiums, reflecting the ease of use and scalability of the platform.

About Clark Atlanta University

Clark Atlanta University was formed with the consolidation of Atlanta University and Clark College, both of which hold unique places in the annals of African American history. Atlanta University, established in 1865 by the American Missionary Association, was the nation’s first institution to award graduate degrees to African Americans. Clark College, established four years later in 1869, was the nation’s first four-year liberal arts college to serve a primarily African American student population. Today, with nearly 4,000 students, CAU is the largest of the four institutions (CAU, Morehouse College, Spelman College, and Morehouse School of Medicine) that comprise the Atlanta University Center Consortium. It is also the largest of the 37-member UNCF institutions. Notable alumni include: James Weldon Johnson; American civil rights activist, poet, and songwriter (Lift Every Voice and Sing “The Black National Anthem”; Ralph David Abernathy Sr., American civil rights activist; Congressman Hank Johnson, Georgia District 4; Kenya Barris, American award-winning television and movie producer; Kenny Leon, Tony Award-winning Broadway Director; Jacque Reid, Emmy Award-winning Television Personality and Journalist; Brandon Thompson, Vice President of Diversity and Inclusion for NASCAR; Valeisha Butterfield Jones, Chief Diversity and Inclusion Officer at the Recording Academy. To learn more about Clark Atlanta University, visit www.cau.edu.

September 29 2022

Coppin State University Partners with TicketReturn

Chris Kirby Articles College Ticketing, Commencement Ticketing, Division One athletic programs, Division One School Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Coppin State University has selected TicketReturn to bring their industry-leading box office, online and mobile technologies to their fans and campus.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“TicketReturn has made it easy to transition from our previous ticketing system. It’s been easy to administer and we have received very positive feedback from our ticketed guests on the new system,” said Ruffin Bell, Marketing and Promotions Specialist at Coppin State University. “Amber (our representative) has been a delight to work with and readily available when needed. I look forward to really using all the features TR has to offer to help boost communication and sales with our guests.”

TicketReturn will serve as the official provider of box office, online and mobile technologies for Coppin State University.

Coppin State University officials were excited to team up with a technology partner that is quick to adapt and displays ingenuity when developing features. TicketReturn’s diverse capabilities and user-friendly fan interface will be a welcomed addition to campus.

“TicketReturn’s partnership with Coppin State University will provide their box office team with multiple features to improve daily operations.” said Christie Hussey, Chief Operating Officer for TicketReturn. “Coppin State students, alumni and fans will enjoy a fan friendly user interface and an easy to use platform throughout the season.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

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About TicketReturn

TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

May 30 2022

TR Commencement Improved Graduation Operations

Chris Kirby Case Studies College Ticketing, Commencement Ticketing, Division One School Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

The NC Central Ticket Office partnered with the Registrar’s Office as they embarked to ticket their first commencement ceremony in 2021. TR Commencement allowed NC Central to migrate to a digital ticketing environment for their commencement ceremony, but still offered the flexibility of paper tickets to the graduates and their families when needed. They were able to place limits on invited guest tickets that each graduate was offered based on the degree they received. Students were conveniently able to claim their graduation tickets online. Graduate eligibility was validated by TR Commencement, and this served as a form of “checks and balances” to confirm there were not holds or outstanding student balances assigned to the graduates.

“Utilizing TR Commencement has allowed us to shift from paper tickets to digital and control attendance by placing limits on guests that each graduate can invite. The implementation was seamless, as the TicketReturn client support team worked hand-in-hand with our team to ensure our ceremony was a success.”

NC Central has seen a 100% success rate on commencement events since migrating to the platform.

Devona Knight
Assistant AD for Ticket Operations
NC Central University

June 12 2021

JOHNSON C. SMITH SELECTS TICKETRETURN AS NEW TECHNOLOGY PARTNER

Chris Kirby Articles College Ticketing, Commencement Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Johnson C. Smith has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus. TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals.

The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

“We are excited to enter into our new partnership with TicketReturn,” said JCSU Ticket Office Coordinator Sandra Harris. “Partnering with TicketReturn will enable us to provide our alumni and fans with state-of-the-art ticketing service. TicketReturn allows users to manage their own accounts and delivers tickets to their inbox or mobile devices.” TicketReturn will provide ticketing service for JCSU football and basketball home events, including online and mobile ticketing applications, and access control services.

“TicketReturn is excited to begin our partnership with Johnson C. Smith University and deliver key features to aid their box office operations.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

March 16 2021

WINSTON-SALEM STATE AND TICKETRETURN TEAM UP

Chris Kirby Articles College Ticketing, Commencement Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

Winston-Salem State University has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

Winston-Salem State University officials said they were searching for a ticketing partner that could elevate their ticketing operations and provide a fan friendly user experience across campus. TicketReturn’s diverse capabilities and user friendly fan interface will be a welcomed addition to campus. The Rams’ box office team will offer a host of touch-less ticketing options as they make plans to bring fans back in 2021. “Winston-Salem State is thrilled to introduce TicketReturn to our box office operations.” said Ann Brown, Ticket Office Manager. “They have worked hard to develop new features to improve the fan experience and this is demonstrated by their recent launch of Safe Fan Seating, that allows socially distanced seating by use of a proprietary algorithm.” In addition to Safe Fan Seating, the box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools help partners understand their customers’ spending habits and inform marketing decisions.

“TicketReturn welcomes the opportunity to partner with Winston-Salem State University and deliver key features to aid their box office operations.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

Arkansas–Pine_Bluff_Golden_Lions_logo.svg

January 19 2020

UNIVERSITY OF ARKANSAS AT PINE BLUFF ATHLETICS SELECT TICKETRETURN AS EXCLUSIVE TICKETING PROVIDER

Chris Kirby Articles College Ticketing, Division One athletic programs, Division One School Ticketing, HBCU, HBCU Ticketing, Historical Black Colleges and Universities, Student Ticketing, University Ticketing

The University of Arkansas at Pine Bluff athletics department (Pine Bluff, Ark.) cited dedicated client support and customizable reporting tools among several reasons they chose TicketReturn as its exclusive ticketing partner for the next seven years. TicketReturn will serve as the Golden Lions’ official provider of industry-leading box office, online and mobile technologies.

TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

School officials said they chose to partner with TicketReturn because of its commitment to providing dedicated client support representatives to all ticketing partners. UAPB officials also anticipate using TicketReturn’s detailed, customized reports to reveal key insights and aid in increasing sales, according to the school’s Deputy Athletic Director and Chief Operating Officer Temeka Samuels. TicketReturn offers partners detailed reports through a convenient dashboard view. These reporting tools help partners understand their customers’ spending habits, and make informed marketing decisions. “We are excited to partner with TicketReturn in helping to provide Golden Lion Athletics with tools to operate more proficiently than ever before,” Samuels said. “TicketReturn will allow our fans to purchase tickets efficiently online with the ease of managing their own accounts, deliver their tickets to their inbox or mobile device, and provide faster entry into arenas. TicketReturn’s technology will not only allow our ticket office to serve all of our customers more effectively but also will streamline our gameday operations in real-time.” Samuels also mentioned how the university is excited to take advantage of TicketReturn’s new mobile interface and Apple Wallet integration. She said the university intends to sell tailgate passes to athletic events online for the first time. UAPB is also looking into opening incremental revenue streams through donations via the purchase process.

“We’re thrilled that the Arkansas-Pine Bluff has joined the TicketReturn family,” said Christie Hussey, Vice President of Sales and Marketing at TicketReturn. “We intend to provide continued development and enhancements to help UAPB increase revenue over the course of the next seven years.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.