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Division One athletic programs

TicketReturn Welcomes The Citadel

TicketReturn Welcomes The Citadel

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The Citadel has chosen to partner with TicketReturn for their industry-leading box office, online, and mobile ticketing technologies. The Citadel joins a robust list of Division One athletic programs to utilize the platform. TicketReturn looks forward to providing the entire campus with seamless event operation and revenue generation for years to come.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C. based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

“We decided to go with TicketReturn because of the great customer service options the platform gives us. The ease of use for the client made the decision a no-brainer,” said Kyle Teegardin, Director of Ticket Sales at The Citadel. “Now being able to offer our clients the ability to transfer and put digital tickets into their mobile wallets will make life much easier for them. We have been behind the times with our ticketing platform, and TicketReturn allows us the ability to move towards digital ticketing. This was a great opportunity that we couldn’t pass up. We look forward to our partnership and growing our fanbase.”

The Citadel decided on TicketReturn because of the user interface and digital ticketing features. It was a priority to move their operation to a more technology centered solution that would allow patrons to utilize QR Codes, Texting, and Wallet Integrations. The Citadel wanted to utilize a software that was easier, faster, and more reliable for their growing fanbase.

“TicketReturn is excited to provide robust digital ticketing opportunities to The Citadel that will allow their fans a streamlined experience for purchasing and managing tickets,” said Christie Hussey, Chief Operating Officer for TicketReturn.

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to pro sports, colleges & universities, performing arts, high schools, and museums throughout the country.

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About TicketReturn

TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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USC Upstate Selects TicketReturn

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USC Upstate has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus. USC Upstate opted to partner with a ticketing technology company that has a history rooted in athletics.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

The Spartans box office team recently moved to 100% digital tickets in their operations and TicketReturn’s built-in email and texting functionality provides the tools to optimize their digital ticketing direction. “We were impressed by TicketReturn’s ability to text tickets. This is an ideal feature set for our Box Office operations and our fans.” said Nathan Dixon, Assistant Athletic Director for Internal Operations. “In addition to TicketReturn’s easy to use platform, we were equally impressed with their commitment to support as they provide a dedicated client support representative for our team to work with throughout the year.”
“TicketReturn welcomes the opportunity to partner with USC Upstate and deliver key features to aid their box office operations.” said Christie Hussey, Chief Operating Officer for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”
This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.


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About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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Coppin State University Partners with TicketReturn

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Coppin State University has selected TicketReturn to bring their industry-leading box office, online and mobile technologies to their fans and campus.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“TicketReturn has made it easy to transition from our previous ticketing system. It’s been easy to administer and we have received very positive feedback from our ticketed guests on the new system,” said Ruffin Bell, Marketing and Promotions Specialist at Coppin State University. “Amber (our representative) has been a delight to work with and readily available when needed. I look forward to really using all the features TR has to offer to help boost communication and sales with our guests.”

TicketReturn will serve as the official provider of box office, online and mobile technologies for Coppin State University.

Coppin State University officials were excited to team up with a technology partner that is quick to adapt and displays ingenuity when developing features. TicketReturn’s diverse capabilities and user-friendly fan interface will be a welcomed addition to campus. 

“TicketReturn’s partnership with Coppin State University will provide their box office team with multiple features to improve daily operations.” said Christie Hussey, Chief Operating Officer for TicketReturn. “Coppin State students, alumni and fans will enjoy a fan friendly user interface and an easy to use platform throughout the season.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

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About TicketReturn

TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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Digital Ticketing Success

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Stetson University Athletics added TicketReturn to campus in 2021. They immediately introduced multiple digital ticketing features to improve their fan experience and their Box Office operations.

Custom Mobile Site – Fans are allowed the ability to check out as a guest with minimal steps.

Online Renewal for Every Sport – Fans can reserve the same seats from the convenience of their desktop or mobile device at any time of day – not just during Box Office operating hours.

The Ability to Text Tickets – Fans love the texting feature and it has improved the self-serve ticketing options and reduced the demand on the Box Office window throughout the season.

“When you don’t hear from your fans throughout the season regarding ticketing, that is an indication your technology is running seamlessly.”

Daniel Schubert | Assistant Athletic Director for Ticketing

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Campus Wide Mobile Ticketing

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Migration to Mobile Ticketing is a Success

UAlbany began its partnership with TicketReturn in 2021/22 and migrated almost entirely to mobile ticketing throughout the year. The Box Office team saved $10,000 that they had spent in previous years on printed tickets. The gameday experience was easier on fans as QR codes were leveraged to allow fans to purchase tickets throughout the venue vs the 1 Box Office location. The technology reduced the demand on the Box Office team throughout the season and allowed them to focus on gameday duties. UAlbany’s first year was a success and they look forward to increasing the utilization of TicketReturn within their Box Office as well as with their fans. 

“TicketReturn powered our migration to nearly 100% mobile ticketing over the last year. The transition has been seamless
for our Box Office team and our fans.”


Nathaniel Mason
Assistant Athletic Director | Ticket Sales
UAlbany

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STETSON SELECTS TICKETRETURN TO POWER ATHLETICS TICKETING OPERATIONS

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Stetson University Athletics has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

Stetson University Athletics officials referenced the unrivaled support that the TicketReturn client support team provides. They take the time to learn your business so that they can develop the right ticketing options to achieve your objectives. “Stetson is excited to introduce TicketReturn to our box office operations.” said Daniel Schubert, Assistant Athletic Director for Tickets. “The technology is very easy to use but still provides a robust feature set and delivers a great experience to any fan coming to a game.” Box office officials are also excited to leverage the multiple digital ticketing solutions that TicketReturn delivers and provide fans with the tickets they need via the delivery that they prefer. Fans will be able to text and email tickets as well as access them on their mobile device.

“TicketReturn is excited to kick off our partnership with Stetson University Athletics.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We pride ourselves on continuous development and enhancements and look forward to delivering industry leading technology to the box office team and their fans.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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UALBANY ATHLETICS CHOOSE TICKETRETURN TICKETING PROVIDER

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The University at Albany (UAlbany) Athletics Department announced they will be partnering with TicketReturn as its ticketing and donor management platform provider. TicketReturn will serve as the Great Danes’ official provider of industry-leading box office, online and mobile technologies. 

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues. 

“Partnering with TicketReturn is the latest step in our mission to enhance the UAlbany Athletics gameday experience and we’re excited to bring this new platform to our fans and supporters. Beyond TicketReturn’s excellent live event ticketing functionality, we will now be able to use their platform to enhance our outreach and to ensure that we continue to serve all of our Great Dane fans.” said Vic Cegles, Deputy Athletic Director. 

UAlbany Athletics will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools are fully customizable and allow the box office team to better understand their fans and make informed marketing decisions. The UAlbany team will also employ TR Donor and its powerful fundraising and donor relationship solutions to help create campaigns, collect and track demographic information and put their ticket office in sync with their fundraising goals. 

“TicketReturn is excited to introduce UAlbany to multiple touch-less ticketing features as well as assist them in their fundraising goals with TR Donor.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and giving the box office team the tools and support it needs to succeed.” This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country. 

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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PURDUE UNIVERSITY FORT WAYNE SELECTS TICKETRETURN AS TICKETING PROVIDER

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Purdue University Fort Wayne announced they will be partnering with TicketReturn as its exclusive ticketing partner. TicketReturn will serve as the Mastodon’s official provider of industry-leading box office, online, and mobile technologies.

TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

Purdue Fort Wayne officials said they wanted a solution that offered the flexibility to ticket a variety of campus-wide events including athletics, performing arts, theatre, and campus events. TicketReturn’s robust capabilities and flexible software delivered not only a solution for a diverse offering of campus events but also offered a proprietary student ticketing platform that enables the management of entry times, the deployment of lotteries for reduced capacities and more. “Our partnership with TicketReturn provides our box office team confidence as we head into the next year and make plans to welcome fans back in 2021” said Katherine Piercy, Box Office Supervisor. “TicketReturn provides cutting-edge technology, and this is exemplified by their recent launch of Safe Fan Seating, that allows socially distanced seating by using a proprietary algorithm.” The Mastodon box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools are fully customizable and provide the box office team a better understanding of their fans and allow them to make informed marketing decisions.

“TicketReturn is excited to provide Purdue Fort Wayne a platform that is all encompassing for their entire portfolio of on campus ticketed events.” said Christie Hussey, Vice President of Sales and Marketing for TicketReturn. “We look forward to growing our relationship with the university and giving the box office team the touch-less ticketing tools and support it needs to succeed.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

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SOUTHERN UTAH UNIVERSITY ATHLETICS SELECT TICKETRETURN AS EXCLUSIVE TICKETING PROVIDER

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Southern Utah University Athletics cited TicketReturn’s flexibility to develop a pricing structure that fit the needs of their athletic department as a key reason for choosing TicketReturn as its exclusive ticketing partner.

The value in the full suite of TicketReturn features and functionality impressed the Southern Utah athletics’ department. TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help clients across the country exceed their goals.

The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

School officials said they chose to partner with TicketReturn because of its commitment to providing cutting-edge technology and this was demonstrated by TicketReturn’s focus on providing a touch-less ticketing fan experience. Touch-less ticketing features include a user-friendly mobile experience, Apple Wallet functionality, and the ability to email and text tickets. “Throughout our RFP process, TicketReturn’s platform stood out from the competition thanks in part to their incredibly easy to use software and their devotion to innovation., said Shon Spevak, Senior Associate Athletics Director. “The Safe Fan Seating socially distanced algorithm exemplified their commitment to provide the tools to allow our box office team to succeed.” In addition to Safe Fan Seating, the box office team will leverage TicketReturn’s detailed reporting and convenient dashboard view. These reporting tools help partners understand their customers’ spending habits and inform marketing decisions.

“We welcome the opportunity to work in tandem with the Southern Utah University athletics department as we deploy key features to help improve their box office operations.,” said Christie Hussey, Vice President of Sales and Marketing at TicketReturn. “We intend to provide continued development and enhancements to help Southern Utah increase revenue and better serve their boosters and fans.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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ARKANSAS TRAVELERS EXTEND EXCLUSIVE TICKETING PARTNERSHIP WITH TICKETRETURN

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The Arkansas Travelers (Little Rock, Ark.) have agreed to renew their exclusive ticketing relationship with ticketing technology leader TicketReturn.

TicketReturn, a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, will continue to serve the team as the exclusive provider of industry-leading box office, online and mobile technologies.

The Travelers are entering their 14th year as a TicketReturn partner. Each TicketReturn client is empowered to use a host of industry-leading services, including total box office, mobile and online sales integration, online customer account services, digital ticket ownership and usage tracking, and user-controlled ticket ownership. TicketReturn develops new technology and strategic and integrated partnerships every year that allow partners like the Travelers to stay up-to-date in the ticketing industry.

TicketReturn, a leading provider of box office, online and mobile ticketing services, offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“It’s clear that the Travelers care deeply about the fan experience,” said Christie Hussey, TicketReturn’s Vice President of Sales & Marketing. “We look forward to helping the team continue to deliver an easy to use ticketing experience for their loyal fans, whether that be online, through their mobile phones or at the box office.” The team will continue to take advantage of several TicketReturn features, including online vouchers, non-ticketed inventory, and a full variety of ticketing package capabilities, including flex packages, mini-plans, season ticket options, and more.

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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