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Support & Service

Our partners consistently say our client support representatives are the best in the ticketing industry.  It is time for you to find out why!

The Best Client Support Representatives In The Ticketing Industry

What Differentiates Our Support Team?

We only hire seasoned box office professionals to join our client support team. This allows TicketReturn to provide fast onboarding and knowledgeable support as we guide you through implementation and offer ongoing best practices throughout the relationship.

The Best Client Support Representatives In The Ticketing Industry
The Best Client Support Representatives In The Ticketing Industry

Discover the TR Ticket Difference

Upon contract execution, TicketReturn will assign a dedicated project team of industry experts to walk you through your implementation. Each of our client partners benefits from a dedicated client support manager backed by the most knowledgeable Client Support & Service team in the industry. 

Continuous Training

TR University

TicketReturn University is an educational service offered by TicketReturn providing ongoing educational programs and resources to TicketReturn end-users, industry professionals, and job seekers entering the market looking for a pathway into the exciting Ticketing industry.

Monthly Webinars

Whether you are learning about a NEW TicketReturn tool or refreshing your knowledge on a key feature, our monthly webinar schedule is perfect for ensuring you extract all of the power that TicketReturn provides. 

Ticket Forum

Ticket Forum is our annual user conference and provides an intensive training on all TicketReturn features as well as a sneak peak into the new development on the horizon.  In addition, hear from industry experts and collaborate with your peers in this dynamic setting.

Monthly Check-Ins

Schedule monthly check ins with our team.  Let us serve on a consultative basis and our expert team advises on best practices and leveraging additional tools.