Team officials looking forward to using CRM functionality, accessing Groupmatics for free The Great Falls Voyagers (Great Falls, MT) will enjoy superior CRM functionality, free access to group ticket sales leader Groupmatics and full online account management as the latest partner with ticketing technology leader TicketReturn. TicketReturn will serve as the team’s official provider of industry-leading box office, online and mobile technologies.
TicketReturn offers nearly two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.
The Voyagers box office will receive training and continuing education from a dedicated TicketReturn client support representative. TicketReturn support staff take the time to understand their partner’s business in order to work in a consultative fashion and ensure success throughout the year. “We are excited to start this partnership with TicketReturn, and are even more excited about what it will mean to our fans,” said Voyagers Assistant General Manager Scott Lettre. “Voyager fans will notice a change instantly online when purchasing a ticket, as well as the overall game-day ticket operations as they make their way through the ticket office and the front gates.” Throughout the partnership, the team will be able to offer a wide variety of ticketing packages, including season ticket plans, mini-plans, partial-season offers, flex plans and more. Voyagers fans will be able to purchase tickets at the team’s box office, online or using a mobile device.
“Our solutions help build the relationship between the Great Falls box office staff and the team’s fans,” said Christie Hussey, TicketReturn’s Vice President of Sales and Marketing. “We’re proud to provide the Voyagers with a powerful online and mobile platform as well as a responsive online account management tool.”
This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.
### About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 250 client venues and issuing more than 38 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform