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Chris Kirby

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TICKETRETURN AWARITY PARTNERSHIP DELIVERS INDUSTRY LEADING TECHNOLOGY TO DRIVE TICKET SALES

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TicketReturn, a leading provider in box office, online and mobile ticketing services, is proud to align with Awarity to provide their partners access to industry leading digital advertising. Awarity has revolutionized sports advertising and delivered industry-leading results for over 150 national and regional sports properties. Awarity has consistently provided industry-leading ROI on trackable ticket sales.

The Awarity agreement will provide TicketReturn partners a turn-key solution that integrates with TicketReturn’s system and simplifies integration with Awarity CRM Connect. This will allow TicketReturn partners a streamlined campaign onboarding experience with daily updates and visibility of ROI metrics on campaign performance.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“Awarity has enjoyed success with many TicketReturn partners and is excited to enhance their offerings,” said Awarity CMO Andy Milovich. “This partnership will allow us to ensure more sports and entertainment properties can benefit from Awarity’s industry-leading efficiency and effectiveness. New offerings like Awarity CRM Connect have shown to further improve ROI and we look forward to working with TicketReturn partners to boost their ticket sales.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

“Our relationship with Awarity will provide our partners the power to confidently deploy revenue generating digital advertising campaigns and provide back-end visibility into campaign performance and KPIs,” said Christie Hussey, Chief Operating Officer for TicketReturn.

About TicketReturn:
TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform. For more information about TicketReturn, visit us at www.ticketreturn.com.

About Awarity:
Awarity’s mission is to democratize advertising by making it easy, efficient, and affordable for businesses of all sizes to build targeted awareness. We pinpoint your target customer more efficiently than any other medium can offer with Banner ads and Connected TV commercials, which delivers industry-leading ROI. Campaigns are affordable with minimums starting at $2,000. Learn more at www.awarity.com.

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USC Upstate Selects TicketReturn

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USC Upstate has selected TicketReturn to bring their industry-leading box office, online, and mobile technologies to their fans and campus. USC Upstate opted to partner with a ticketing technology company that has a history rooted in athletics.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.

The Spartans box office team recently moved to 100% digital tickets in their operations and TicketReturn’s built-in email and texting functionality provides the tools to optimize their digital ticketing direction. “We were impressed by TicketReturn’s ability to text tickets. This is an ideal feature set for our Box Office operations and our fans.” said Nathan Dixon, Assistant Athletic Director for Internal Operations. “In addition to TicketReturn’s easy to use platform, we were equally impressed with their commitment to support as they provide a dedicated client support representative for our team to work with throughout the year.”
“TicketReturn welcomes the opportunity to partner with USC Upstate and deliver key features to aid their box office operations.” said Christie Hussey, Chief Operating Officer for TicketReturn. “We look forward to growing our relationship with the university and providing their team the industry leading technology and support it needs to succeed.”
This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.


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About TicketReturn TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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TicketReturn partnership with VOZZI provides partners the power to Text fans

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TicketReturn, a leading provider in box office, online and mobile ticketing services, is proud to choose VOZZI as its partner for offering SMS text communication to fans across the country.

The VOZZI agreement will provide TicketReturn partners the ability to seamlessly integrate SMS texting into their ticket sales operations.  This user-friendly tool provides a fan friendly communication platform and leverages the channel that fans engage with most frequently. 

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, N.C.-based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“VOZZI is thrilled to introduce this partnership,” said VOZZI CBO James Darington. “VOZZI has seen significant growth over the last twelve months while helping teams generate significant revenue. Our partnership with TicketReturn will continue to expand this number as we allow their partners an opportunity to leverage this key communication channel.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges and universities throughout the country.

“Our relationship with VOZZI will provide our partners the power to connect with their fans via text message in an efficient way and will ultimately lead to an additional channel of engaging with fans on their mobile devices.” said Christie Hussey, Chief Operating Officer for TicketReturn.

 

About TicketReturn

TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

For more information about TicketReturn, visit us at www.ticketreturn.com.

About VOZZI

VOZZI is a SMS platform that is changing the way brands interact with their audience. VOZZI helps entertainers, sports teams, music festivals, and endurance races throughout North America utilize Mass and 1-on-1 texting to increase sales, grow databases, and drive engagement. VOZZI’s customer portfolio includes 250+ teams/brands across professional sports, minor league sports, collegiate athletics and endurance sports. VOZZI is headquartered in Salt Lake City, UT with an east coast office located in Philadelphia, PA.

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Coppin State University Partners with TicketReturn

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Coppin State University has selected TicketReturn to bring their industry-leading box office, online and mobile technologies to their fans and campus.

TicketReturn offers two decades of technology management experience to help clients across the country exceed their goals. The Charlotte, NC based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.

“TicketReturn has made it easy to transition from our previous ticketing system. It’s been easy to administer and we have received very positive feedback from our ticketed guests on the new system,” said Ruffin Bell, Marketing and Promotions Specialist at Coppin State University. “Amber (our representative) has been a delight to work with and readily available when needed. I look forward to really using all the features TR has to offer to help boost communication and sales with our guests.”

TicketReturn will serve as the official provider of box office, online and mobile technologies for Coppin State University.

Coppin State University officials were excited to team up with a technology partner that is quick to adapt and displays ingenuity when developing features. TicketReturn’s diverse capabilities and user-friendly fan interface will be a welcomed addition to campus. 

“TicketReturn’s partnership with Coppin State University will provide their box office team with multiple features to improve daily operations.” said Christie Hussey, Chief Operating Officer for TicketReturn. “Coppin State students, alumni and fans will enjoy a fan friendly user interface and an easy to use platform throughout the season.”

This partnership furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, cultural facilities, colleges, and universities throughout the country.

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About TicketReturn

TicketReturn is a leading provider of box office and online ticketing services serving more than 300 client venues and issuing more than 55 million tickets annually. As a leading provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serve minor league hockey teams, soccer, basketball and lacrosse. TicketReturn’s diverse client venues range from theater and casino showrooms, motorsports, horse racing, university arenas and sports stadiums reflecting the ease of use and scalability of the platform.

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Email Correspondence Delivers 87% Open Rate

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Delivering Emails that Get Opened


The Gastonia Honey Hunters have had tremendous success leveraging TicketReturn’s email correspondence throughout the season. Their campaigns range from communicating with season ticket holders to increase season ticket usage to deploying post event guest satisfaction surveys. In addition, the Honey Hunters have put Email Correspondence to work to collect fan
testimonials, highlight rivalry series and search for their coveted Fan of the Year Award. The Email Correspondence tool is an extremely effective tool for communicating valuable messages to ticket purchasers.

“Leveraging TicketReturn’s Email Correspondence has led us to achieve email open rates as high as 87%.This is further highlighted when compared to our non- TicketReturn emails that typically deliver a much lower open rate.”

Lauren Teer | Box Office Manager

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Digital Ticketing Success

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Stetson University Athletics added TicketReturn to campus in 2021. They immediately introduced multiple digital ticketing features to improve their fan experience and their Box Office operations.

Custom Mobile Site – Fans are allowed the ability to check out as a guest with minimal steps.

Online Renewal for Every Sport – Fans can reserve the same seats from the convenience of their desktop or mobile device at any time of day – not just during Box Office operating hours.

The Ability to Text Tickets – Fans love the texting feature and it has improved the self-serve ticketing options and reduced the demand on the Box Office window throughout the season.

“When you don’t hear from your fans throughout the season regarding ticketing, that is an indication your technology is running seamlessly.”

Daniel Schubert | Assistant Athletic Director for Ticketing

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100% Digital Ticketing

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Texting tickets has been a top leveraged tool to improve the efficiency of a 100% digital ticket environment. Fans also show an increased propensity to transfer tickets digitally. One issue the Grasshoppers encountered in the
infancy of their ‘100% digital’ journey was the need for physical tickets from the Box Office. TicketReturn heard the Grasshoppers team and developed a Print-at-Home (PAH) ticket that can be produced by the Box Office. In the first year of digital ticketing, the Grasshoppers leveraged this PAH ticket <10% of the time. In 2022, the need for the PAH ticket has been reduced to <5% of all tickets.

“The Grasshoppers have not printed a ticket from the Box Office since 2019. We have been a 100% digital ticket ballpark and the transition has been seamless for our Box Office team and fans.”

Erich Dietz| Director of Ticket Sales

 

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TicketReturn Introduces TR Varsity to Provide High Schools Unrivaled Digital Ticketing Technology

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Industry leading ticketing technology provider, TicketReturn, introduces TR Varsity as its latest product offering. TR Varsity equips high schools with online and mobile ticketing solutions tailored to meet the demands of students, fans, and boosters. The software is easy to implement and maintain for any high school looking to provide digital ticketing for events ranging from athletics, performing arts, dances, graduation and more. TicketReturn offers two decades of technology management experience to help clients across the country exceed their ticketing goals. The Charlotte, N.C. based company offers a full suite of ticketing innovations, including event marketing, access control, attendance reporting, accounting and fundraising features for sports and entertainment venues.


“TicketReturn possess 20 years of ticketing technology expertise and we wanted to apply this industry knowledge in the High School space.,” said Christie Hussey, COO. “The TR Varsity platform takes the foundational technology that TicketReturn was built on and adds features specifically designed for High Schools, their Athletic Directors and their fans.”


TR Varsity offers several advantages for High School partners and their fans, including securing tickets via QR code, Text Message, web browser or a mobile application. High Schools can create private label online branding and sell online advertising as well as conduct fundraising in the online environment. High Schools will not be required to purchase proprietary hardware to onboard TR Varsity, there is no cost to implement the software and schools will have instant access to their funds throughout the year.


The TR Varsity announcement serves as a rebrand for the successful Varsity Tix solution and better aligns the entire suite of TicketReturn products. In addition to TR Varsity, TicketReturn offers purpose built platforms ranging from core University platforms like TR Commencement, TR Donor and TR Student to a cultural facility cornerstone like TR Museum.


This announcement furthers TicketReturn’s commitment to provide ticketing solutions and services to professional sports teams, high schools, cultural facilities, colleges, and universities throughout the
country.

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Campus Wide Mobile Ticketing

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Migration to Mobile Ticketing is a Success

UAlbany began its partnership with TicketReturn in 2021/22 and migrated almost entirely to mobile ticketing throughout the year. The Box Office team saved $10,000 that they had spent in previous years on printed tickets. The gameday experience was easier on fans as QR codes were leveraged to allow fans to purchase tickets throughout the venue vs the 1 Box Office location. The technology reduced the demand on the Box Office team throughout the season and allowed them to focus on gameday duties. UAlbany’s first year was a success and they look forward to increasing the utilization of TicketReturn within their Box Office as well as with their fans. 

“TicketReturn powered our migration to nearly 100% mobile ticketing over the last year. The transition has been seamless
for our Box Office team and our fans.”


Nathaniel Mason
Assistant Athletic Director | Ticket Sales
UAlbany

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TR Commencement Improved Graduation Operations

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The NC Central Ticket Office partnered with the Registrar’s Office as they embarked to ticket their first commencement ceremony in 2021. TR Commencement allowed NC Central to migrate to a digital ticketing environment for their commencement ceremony, but still offered the flexibility of paper tickets to the graduates and their families when needed. They were able to place limits on invited guest tickets that each graduate was offered based on the degree they received. Students were conveniently able to claim their graduation tickets online. Graduate eligibility was validated by TR Commencement, and this served as a form of “checks and balances” to confirm there were not holds or outstanding student balances assigned to the graduates.

“Utilizing TR Commencement has allowed us to shift from paper tickets to digital and control attendance by placing limits on guests that each graduate can invite. The implementation was seamless, as the TicketReturn client support team worked hand-in-hand with our team to ensure our ceremony was a success.”

NC Central has seen a 100% success rate on commencement events since migrating to the platform. 

Devona Knight
Assistant AD for Ticket Operations
NC Central University

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